1. In the unlikely event that your merchandise arrives damaged or has manufacturing defect(colour variation is not considered as a manufacturing defect), you should email us a photo of the damaged product within 24 hours of receiving your order.
  2. Eligible products (if found damaged under point no-1) can only be returned within one week following the delivery of the order.
  3. Products missing company tags/used/washed in any form will not be eligible for a return.
  4. Vayanam Handloom team reserves the rights to approve your return request. Once your return request is received and approved, we will arrange for a return pick-up at an agreed-upon time and date. Please note the return pick-up address and delivery address has to be the same, failing which the return request will be cancelled.
  5. Once your return has been authorized, we’d be happy to process your refund (within 5-7 working days) after receiving the item and conducting the necessary quality checks.
  6. If you have any questions about your return or refund ,please feel free to reach out to us on customercare@vayanamhandloom.com
  7. All returns are subject to discretion of Vayanam Handloom.

Shipping Timing

  • We dispatch orders within 3 working days.
  • Domestic delivery time is 5-6 working days.

*Any delay in the above mentioned timelines will be communicated to you via e-mail to your registered e-mail id