Customer Information

Any information provided by you on our website, including your password details either at the time of registration or any time thereafter, will be protected in terms of our Privacy Policy. We expect all information provided by you to be factual and correct at all times. Any breach of this condition may result in your membership being discontinued, without limiting any other remedies available to us.

You shall provide your correct e-mail address. We are not responsible for any communication missed out due to incorrect / invalid e-mail addresses provided by you.

Your Transaction Information

You can place an online order with us for a product either as a guest or as a registered member. For the purpose of registering as a member, you may have to provide us with certain personal information such as your name, address, phone number, e-mail ID etc. We may use your contact information to send offers based on your previous orders and your interests.

The other purposes for which we may use your personal information are

  • to resolve disputes;
  • to collect monies due to us;
  • measure consumer interest in our products and services,
  • inform you about our offers, products, services, and updates;
  • detect and protect us against error, fraud and other criminal activity;
  • enforce our terms and conditions; and
  • as otherwise described to you from time to time.

We may also use your IP address to help diagnose problems with our server, and to administer our website. Your IP address may also be used to help identify you and to gather broad demographic information.

We may occasionally request you to complete optional online surveys. The data collected from these surveys will be used to enhance the comfort of your online shopping experience.Please note that this surveys are optional.

Cookies

Cookies are useful for enabling the browser to remember information specific to a given user.Vayanam handloom.com places both permanent and temporary cookies in your computer’s hard drive. These cookies do not contain any of your personal information.

Sharing of information

We may, if necessary, share personal information provided by you for the purpose of detecting and preventing identity theft, fraud and other potentially illegal acts and generally prevent abuse of our services in any manner. We may disclose personal information if required to do so by law or in the good faith and belief for the purposes of serving a legal process. We may also disclose personal information to law enforcement offices or others in the good faith and belief that such disclosure is reasonably necessary to enforce our Terms or Privacy Policy, respond to claims that an advertisement, posting or other content violates the rights of a third party or to protect the rights, property or personal safety of our users or the general public.

Security Precautions

Our site has stringent security measures in place to protect the loss, misuse, and alteration of the information under our control. Whenever you change or access your account information, we offer the use of a secure server. Once your information is in our possession we adhere to strict security guidelines, protecting it against unauthorized access.

Choice/Opt-OutOptions

Users may, at their discretion, opt-out of receiving promotional and such other marketing-related communications from us. To remove your contact information from all Vayanamhandloom.com lists and newsletters, please contact us at customercare@vayanamhandloom.com. For any clarification relating to this statement please e-mail to customercare@vayanamhandloom.com.